Standard Complimentary Pass Terms and Conditions

Standard Complimentary Pass Terms and Conditions - these apply to all physical Complimentary Passes issued


Specific terms and conditions may also apply to your voucher in addition to these Standard Terms and Conditions – be sure to check the Specific Terms and Conditions below these Standard Terms and Conditions

Each voucher must be exchanged at the Box Office or Candy Bar for your ticket.

Each E-CineVoucher is redeemable for one (1) general admission ticket:
-    for any session at HOYTS Cinemas in Australia
-    for any D-BOX, 3D and/or Xtremescreen movie session with an upgrade fee, which will be applied at time of redemption
-    and is valid until the expiry date indicated and cannot be exchanged, extended or replaced after this date.

If redeemed at HOYTS.COM.AU or the HOYTS app both the CineVoucher number and PIN are required to be entered.  Booking fees will apply. 


HOYTS must approve in writing any material which includes reference to ‘HOYTS’ or ‘HOYTS Complimentary Pass’.


Each voucher cannot be:
-    redeemed for HOYTS LUX, HOYTS IMAX®, NFT sessions or special or group events
-    upgraded to HOYTS LUX, HOYTS IMAX® or special or group events
-    redeemed online
-    redeemed at affiliate cinemas in Australia
-    used to purchase 3D glasses.  3D glasses must be purchased separately at an additional cost
-    used in conjunction with any other offer
-    replaced or refunded if lost, stolen or damaged
-    used to purchase any pre-paid movie vouchers, gift cards or HOYTS Rewards memberships
-    exchanged for cash and change will not be given irrespective of cinema pricing
-    sold without the prior written consent of HOYTS Corporation Pty Ltd.

For session times, locations and full terms and conditions visit HOYTS.com.au. Terms and conditions are subject to change at any time.

Specific Complimentary Pass Terms and Conditions - these apply to all physical Complimentary Passes issued in addition to the Standard Complimentary Pass Terms and Conditions for the following Complimentary Passes

Restricted/Standard Complimentary Passes (Yellow)
Standard Complimentary Pass Terms and Conditions apply plus
-    Restricted/Standard Complimentary Passes are not valid for sessions from 5pm on Saturdays.

Monday to Thursday Complimentary Passes (Green)
Standard Complimentary Pass Terms and Conditions apply plus
-    Monday to Thursday Complimentary Passes are only valid for sessions on Monday through to Thursday.