Terms and Conditions

HOYTS Voucher/Gift Pass/Complimentary Pass/Gift Card Terms and Conditions.

To view the full terms and conditions applying to your HOYTS Voucher/Gift Pass/Complimentary Pass/Gift Card, please click on the link below which relates to your HOYTS product:

HOYTS Gift Card Terms and Conditions

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These Terms and Conditions govern the use and operation of your HOYTS Gift Card.


HOYTS Gift Cards cannot be sold without the prior written consent of HOYTS Corporation Pty Ltd.  HOYTS must approve in writing any material which includes reference to ‘HOYTS’ or ‘HOYTS Gift Cards’. 


1. Agreeing to the Terms and Conditions

1.1 You agree to be bound by these Terms and Conditions by purchasing, activating, using or attempting to use your HOYTS Gift Card or making any transactional query.

1.2 By using a HOYTS Gift Card, you warrant to us that you will comply with these Terms and Conditions and all applicable laws and that your HOYTS Gift Card will not be used in any manner which is unlawful, misleading, deceptive or unfair.

1.3 If you are giving a HOYTS Gift Card to another person, you must ensure that the recipient of the HOYTS Gift Card is aware of the Terms and Conditions that apply to the HOYTS Gift Card and the relevant expiry date.

1.4 HOYTS Corporation Pty Ltd reserves the right to amend all or part of these Terms and Conditions at any time.  

2. Purchasing a HOYTS Gift Card

2.1 HOYTS Gift Cards can be purchased from any HOYTS cinema in Australia.  

2.2 HOYTS Gift Cards can be purchased from store.hoyts.com.au.  A delivery fee will be charged.

2.2 HOYTS Gift Cards purchased from any HOYTS cinema in Australia can be loaded with $30, $50, $100, $200 or $500 for Standard gift cards and $50, $100, $200, $500 for LUX Gift Cards.

2.3 HOYTS Gift Cards may also be purchased from any third party outlet approved by HOYTS, as amended from time to time.  

2.4 HOYTS Gift Cards purchased from any third party outlet approved by HOYTS, can be individually loaded with $30, $50 or $100.

2.6 Once a HOYTS Gift Card has been purchased, it cannot be refunded.  

2.7 HOYTS is not liable for any Gift Cards purchased through any online auction sites.

3. Redeeming a HOYTS Gift Card

3.1 HOYTS Gift Cards can be redeemed at any HOYTS cinema or selected affiliate cinemas in Australia at the Box Office or Candy Bar for tickets to any available movie session at any time as well as for any items at the Candy Bar. Any value redeemed will be deducted from the available balance.  

3.2 HOYTS cinema locations may change from time to time, please refer to Hoyts.com.au for a full list of HOYTS cinema locations.

3.3 Affiliate cinemas who currently accept HOYTS Gift Cards include Majestic Port Macquarie and CMAX Devonport.

3.4 If your purchase/s exceed the available balance on your HOYTS Gift Card, you must pay the excess using another method of payment.  

3.5 HOYTS Gift Cards are valid for 36 months from the date of purchase.  Our record of your expiry date is final.  Once your HOYTS Gift Card has expired the HOYTS Gift Card cannot be re-activated and any unspent value cannot by used or redeemed by you.

3.5.1 All Gift Cards and e-Gift Cards purchased prior to March 22nd, 2018 will continue to expire on the initial 12 month validity date that was issued at the time of purchase. HOYTS will not accommodate requests to extend this date. Gift Cards and e-Gift Cards purchased after March 22nd, 2018 will be issued with a 3 year expiration date from the time of purchase.
 
3.6 Once a HOYTS Gift Card has been purchased and loaded with value or when the HOYTS Gift Card has reached a $0 balance, no further value can be added to it.  

3.7 HOYTS Gift Cards cannot be redeemed for cash.  No cash advances will be made at any time.

3.8 HOYTS Gift Cards cannot be redeemed for prepaid movie vouchers, HOYTS Gift Cards or HOYTS E-Gift Cards.

3.9 You do not need to use the entire available balance in one transaction.  No change will be given, however, the remaining available balance may be applied to future purchases until the HOYTS Gift Card expires or the balance reaches $0.  

3.10 Your PIN will be required to be entered on any redemption transaction.  

4. Transaction Information

4.1 You can check the expiry date, available balance and transaction history of your HOYTS Gift Card by visiting hoyts.com.au/check

4.2 To find out information on your HOYTS Gift Card using the link above, you will be required to enter your HOYTS Gift Card number and PIN.  

4.3 Your HOYTS Gift Card number and PIN are located on the back of your HOYTS Gift Card.   

5. Lost or Stolen HOYTS Gift Cards

5.1 You should treat your HOYTS Gift Card like cash.

5.2 HOYTS Gift Cards cannot be replaced or refunded if lost, stolen or damaged.  

5.3 We reserve the right to place a stop on your HOYTS Gift Card if:
(a) you report that your HOYTS Gift Card has been lost, stolen or damaged; or
(b) we believe (or reasonably suspect) that you have used (or will use) your HOYTS Gift Card contrary to these Terms and Conditions.

5.4 At our absolute discretion, we may change our policies and procedures on lost, stolen or damaged HOYTS Gift Cards.  If we decide to do this, we will publish details on our website.  

6 Errors and Complaints

6.1 If you wish to dispute an amount deducted from your HOYTS Gift Card, you must contact our Head Office or visit the Box Office at any HOYTS cinema in Australia.  If an amount is not disputed within ninety (90) days after the transaction date, we may (at our sole discretion) refuse to provide you with a refund.

6.2 If you have a problem or complaint about your HOYTS Gift Card or these Terms and Conditions, please contact us here.

HOYTS E-Gift Card Terms and Conditions

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These Terms and Conditions govern the use and operation of your HOYTS E-Gift Card.


HOYTS E-Gift Cards cannot be sold without the prior written consent of HOYTS Corporation Pty Ltd.  HOYTS must approve in writing any material which includes reference to ‘HOYTS’ or ‘HOYTS E-Gift Cards’.

1. Agreeing to the Terms and Conditions

1.1 You agree to be bound by these Terms and Conditions by purchasing, activating, using or attempting to use your HOYTS E-Gift Card or making any transactional query.

1.2 By using a HOYTS E-Gift Card, you warrant to us that you will comply with these Terms and Conditions and all applicable laws and that your HOYTS E-Gift Card will not be used in any manner which is unlawful, misleading, deceptive or unfair.

1.3 If you are giving a HOYTS E-Gift Card to another person, you must ensure that the recipient of the HOYTS E-Gift Card is aware of the Terms and Conditions that apply to the HOYTS E-Gift Card and the relevant expiry date.

1.4 HOYTS Corporation Pty Ltd reserves the right to amend all or part of these Terms and Conditions at any time.  

2. Purchasing a HOYTS E-Gift Card

2.1 HOYTS E-Gift Cards can only be purchased online at store.hoyts.com.au or through an authorised third party distributor.

2.2 HOYTS E-Gift Cards purchased from any HOYTS cinema in Australia can be loaded with $30, $50, $100, $200 or $500 for Standard Gift Cards and $50, $100, $200, $500 for LUX E-Gift Cards.

2.4 Once a HOYTS E-Gift Card has been purchased, it cannot be refunded.  

2.5 HOYTS is not liable for any HOYTS E-Gift Cards purchased through any online auction sites.

3. Redeeming a HOYTS E-Gift Card

3.1 HOYTS E-Gift Cards can be redeemed at any HOYTS cinema in Australia at the Box Office, Candy Bar or online at Hoyts.com.au for tickets to any available movie session at any time as well as for any items at the Candy Bar.   Any value redeemed will be deducted from the available balance.

3.2 HOYTS cinema locations may change from time to time, please refer to Hoyts.com.au for a full list of HOYTS cinema locations.

3.4 If your purchase/s exceed the available balance on your HOYTS E-Gift Card, you must pay the excess using another method of payment.  

3.5 HOYTS E-Gift Cards are valid for 36 months from the date of purchase.  Our record of your expiry date is final.  Once your HOYTS E-Gift Card has expired the HOYTS E-Gift Card cannot be re-activated and any unspent value cannot be used or redeemed by you.  

3.5.1 All Gift Cards and e-Gift Cards purchased prior to March 22nd, 2018 will continue to expire on the initial 12 month validity date that was issued at the time of purchase. HOYTS will not accommodate requests to extend this date. Gift Cards and e-Gift Cards purchased after March 22nd, 2018 will be issued with a 3 year expiration date from the time of purchase.

3.6 Once a HOYTS E-Gift Card has been purchased and loaded with value or when the HOYTS E-Gift Card has reached a $0 balance, no further value can be added to it.  

3.7 HOYTS E-Gift Cards cannot be redeemed for cash.  No cash advances will be made at any time.

3.8 HOYTS E-Gift Cards cannot be redeemed for prepaid movie vouchers, HOYTS Gift Cards or HOYTS E-Gift Cards.

3.9 You do not need to use the entire available balance in one transaction.  No change will be given, however, the remaining available balance may be applied to future purchases until the HOYTS E-Gift Card expires or the balance reaches $0.  

4. Transaction Information

4.1 You can check the expiry date, available balance and transaction history of your HOYTS E-Gift Card by visiting hoyts.com.au/check

4.2 To find out information on your HOYTS E-Gift Card using the link above, you will be required to enter your HOYTS E-Gift Card number.  

4.3 Your HOYTS E-Gift Card number is located on the PDF you received.  
 
5. Lost or Stolen HOYTS Gift Cards

5.1 You should treat your HOYTS E-Gift Card like cash.

5.2 HOYTS E-Gift Cards cannot be replaced or refunded if lost, stolen or damaged.  

5.3 We reserve the right to place a stop on your HOYTS E-Gift Card if:
(a) you report that your HOYTS E-Gift Card has been lost, stolen or damaged; or
(b) we believe (or reasonably suspect) that you have used (or will use) your HOYTS E-Gift Card contrary to these Terms and Conditions.

5.4 At our absolute discretion, we may change our policies and procedures on lost, stolen or damaged HOYTS E-Gift Cards.  If we decide to do this, we will publish details on our website.  

6. Errors and Complaints

6.1 If you wish to dispute an amount deducted from your HOYTS Gift Card, you must contact our Head Office or visit the Box Office at any HOYTS cinema in Australia.  If an amount is not disputed within ninety (90) days after the transaction date, we may (at our sole discretion) refuse to provide you with a refund.

6.2 If you have a problem or complaint about your HOYTS Gift Card or these Terms and Conditions, please contact us here.

Standard CineVoucher Terms and Conditions

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Standard CineVoucher Terms and Conditions - these apply to all physical CineVouchers issued

Specific terms and conditions may also apply to your CineVoucher in addition to these Standard Terms and Conditions – be sure to check the Specific Terms and Conditions below these Standard Terms and Conditions

Each CineVoucher must be exchanged at the Box Office or Candy Bar or redeemed at HOYTS.COM.AU for your ticket.

Each CineVoucher is redeemable for one (1) general admission ticket for either one (1) adult, one (1) senior (60 years & over), one (1) student (with valid student ID) or one (1) child (15 years & under) as marked on the CineVoucher:
-    for any session (excluding public holidays and Saturday and Sunday from 2pm onwards) at HOYTS or selected affiliate cinemas in Australia.
-    for any Bean Bag Cinema, 3D and/or Xtremescreen movie session with an upgrade fee, which will be applied at time of redemption
-    and is valid until the expiry date indicated and cannot be exchanged, extended or replaced after this date.


If redeemed at HOYTS.COM.AU both the CineVoucher number and PIN are required to be entered.  Booking fees will apply. 

Each CineVoucher cannot be: 
-    redeemed and/or upgraded for HOYTS LUX, HOYTS IMAX® or special or group events
-    redeemed on public holidays
-    used to purchase 3D glasses.  3D glasses must be purchased separately at an additional cost
-    used in conjunction with any other offer
-    replaced or refunded if lost, stolen or damaged
-    used to purchase any pre-paid CineVouchers, Gift Cards or HOYTS Rewards memberships
-    exchanged for cash and change will not be given irrespective of cinema pricing
-    used and/or sold by a person or company as an incentive for a third party to purchase other goods or services or be incorporated into an offer by that person or company for a third party to purchase other goods or services without the prior written consent of The HOYTS Corporation Pty Limited


HOYTS must approve in writing any material which includes reference to ‘HOYTS’ or ‘HOYTS CineVoucher’.

For session times, locations and full terms and conditions visit HOYTS.COM.AU. Terms and conditions are subject to change at any time.

Standard E-CineVoucher Terms and Conditions

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Standard E-CineVoucher Terms and Conditions - these apply to all E-CineVouchers issued electronically (E-CineVouchers)


Specific terms and conditions may also apply to your E-CineVoucher in addition to these Standard Terms and Conditions – be sure to check the Specific Terms and Conditions below these Standard Terms and Conditions

Each E-CineVoucher must be exchanged at the Box Office or Candy Bar or redeemed at HOYTS.COM.AU for your ticket.

Each E-CineVoucher is redeemable for one (1) general admission ticket for either one (1) adult or one (1) senior or one (1) child as marked on the voucher :
-    for any session (excluding Saturday and Sunday from 2pm onwards) at HOYTS Cinemas in Australia
-    for any Bean Bag Cinema, 3D and/or Xtremescreen movie session with an upgrade fee, which will be applied at time of redemption
-    and is valid until the expiry date indicated and cannot be exchanged, extended or replaced after this date.


If redeemed at HOYTS.COM.AU both the E-CineVoucher number and PIN are required to be entered.  Booking fees will apply.

HOYTS must approve in writing any material which includes reference to ‘HOYTS’ or ‘HOYTS E-CineVoucher’.

Each voucher cannot be:
-    redeemed and/or upgraded for HOYTS LUX, HOYTS IMAX® or special or group events
-    redeemed on public holidays
-    redeemed at affiliated cinemas in Australia
-    used to purchase 3D glasses.  3D glasses must be purchased separately at an additional cost
-    used in conjunction with any other offer
-    replaced or refunded if lost, stolen or damaged
-    used to purchase any pre-paid CineVouchers, Gift Cards or HOYTS Rewards memberships
-    exchanged for cash and change will not be given irrespective of cinema pricing
-    used and/or sold by a person or company as an incentive for a third party to purchase other goods or services or be incorporated into an offer by that person or company for a third party to purchase other goods or services without the prior written consent of The HOYTS Corporation Pty Limited

For session times, locations and full terms and conditions visit HOYTS.COM.AU. Terms and conditions are subject to change at any time.

Standard Cine Gift Pass Terms and Conditions

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Standard Cine Gift Pass Terms and Conditions - these apply to all physical Cine Gift Passes issued


Specific terms and conditions may also apply to your voucher in addition to these Standard Terms and Conditions – be sure to check the Specific Terms and Conditions below these Standard Terms and Conditions

Each pass must be exchanged at the Box Office or Candy Bar or redeemed at HOYTS.com.au for your ticket.

Each pass is redeemable for one (1) general admission ticket for one (1) adult:
-    for any session including the Bean Bag Cinema at HOYTS or selected affiliate cinemas in Australia
-    for any 3D and/or Xtremescreen movie session with an upgrade fee, which will be applied at time of redemption
-    and is valid until the expiry date indicated and cannot be exchanged, extended or replaced after this date.

If redeemed at HOYTS.com.au both the pass number and PIN are required to be entered.  Booking fees will apply.

HOYTS must approve in writing any material which includes reference to ‘HOYTS’ or ‘HOYTS Cine Gift Pass’.

Each pass cannot be:
-    redeemed for HOYTS LUX, HOYTS IMAX® or special or group events
-    upgraded to HOYTS LUX, HOYTS IMAX® or special or group events
-    used to purchase 3D glasses.  3D glasses must be purchased separately at an additional cost
-    used in conjunction with any other offers
-    replaced or refunded if lost, stolen or damaged
-    used to purchase any pre-paid movie vouchers, gift cards or HOYTS Rewards memberships
-    exchanged for cash and change will not be given irrespective of cinema pricing
-    sold without the prior written consent of HOYTS Corporation Pty Ltd.

For session times, locations and full terms and conditions visit HOYTS.com.au.  Terms and conditions are subject to change at any time.

Specific Cine Gift Pass Terms and Conditions - these apply to all physical Cine Gift Passes issued in addition to the Standard Cine Gift Pass Terms and Conditions for the following Cine Gift Passes

Family Cine Gift Pass
Standard Gift Pass Terms and Conditions apply plus
The Family Gift Pass can be redeemed for either two (2) adults and two (2) children or one (1) adult and three (3) children and must be redeemed in one transaction.

Single Child/Senior Cine Gift Pass
Standard Gift Pass Terms and Conditions apply plus
The Child/Senior Gift Pass can be redeemed for one (1) general admission ticket for one (1) child (15 years & under) or one (1) senior (60 years & over)

HOYTS LUX Gift Pass Terms and Conditions

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HOYTS LUX Gift Pass Terms and Conditions – these apply to all physically and electronically (e-vouchers) issued HOYTS LUX Gift Passes


Specific terms and conditions may also apply to your voucher in addition to these Standard Terms and Conditions – be sure to check the Specific Terms and Conditions below these Standard Terms and Conditions

This pass must be exchanged at the HOYTS LUX reception or the Box Office or redeemed at HOYTS.com.au for your ticket and does not guarantee a seat to the session of your choice.  We recommend that you book your tickets in advance.  A booking fee may apply. Persons under the age of 18 must be accompanied by a parent or legal guardian at all times within the HOYTS LUX areas.

This pass is redeemable for one (1) HOYTS LUX admission ticket at HOYTS Cinemas in Australia:
-    for any HOYTS LUX session
-    for any 3D HOYTS LUX session with an upgrade fee, which will be applied at time of redemption
-    and is valid until the expiry date indicated and cannot be exchanged, extended or replaced after this date.

If redeemed at HOYTS.com.au both the pass number and PIN are required to be entered. Booking fees will apply.

HOYTS must approve in writing any material which includes reference to ‘HOYTS’ or ‘HOYTS LUX Gift Pass’.  

This pass cannot be:
-    redeemed for HOYTS IMAX ® or special or group events
-    redeemed at affiliated cinemas in Australia (see website for more details)
-    used to purchase 3D glasses.  3D glasses must be purchased separately at an additional cost
-    used in conjunction with any other offers
-    replaced or refunded if lost, stolen or damaged
-    used to purchase any pre-paid movie vouchers, gift cards or HOYTS Rewards memberships
-    exchanged for cash and change will not be given irrespective of cinema pricing
-    sold without the prior written consent of HOYTS Corporation Pty Ltd.

For session times, locations and full terms and conditions visit HOYTS.com.au. Terms and conditions are subject to change at any time.  

Specific HOYTS LUX Gift Pass Terms and Conditions - these apply to all physical HOYTS LUX Gift Passes issued in addition to the Standard HOYTS LUX Gift Pass Terms and Conditions for the following Cine Gift Passes

Off-Peak HOYTS LUX Gift Pass
Standard Gift Pass Terms and Conditions apply plus
-    HOYTS LUX Gift Passes are not valid for sessions from 5pm on Thursdays, Fridays, and Saturdays.

Double HOYTS LUX Gift Pass
Standard Gift Pass Terms and Conditions apply plus
The Double HOYTS LUX Gift Pass is redeemable for two (2) HOYTS LUX admission ticket at HOYTS Cinemas in Australia

IMAX Gift Pass Terms and Conditions

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IMAX Gift Pass Terms and Conditions – these apply to all physically and electronically (e-vouchers) issued IMAX Gift Passes


Specific terms and conditions may also apply to your voucher in addition to these Standard Terms and Conditions – be sure to check the Specific Terms and Conditions below these Standard Terms and Conditions

This pass must be exchanged at the Box Office or Candy Bar or redeemed at HOYTS.com.au for your ticket.

This pass is redeemable for one (1) admission ticket:
-    for any HOYTS IMAX® session at HOYTS Entertainment Quarter (NSW), HOYTS Carousel (WA) or HOYTS Highpoint (VIC) in Australia
-    for any HOYTS IMAX® 3D movie session with an upgrade fee, which will be applied at time of redemption
-    and is valid until the expiry date indicated and cannot be exchanged, extended or replaced after this date.

If redeemed at HOYTS.com.au both the pass number and PIN are required to be entered.  Booking fees will apply.

HOYTS must approve in writing any material which includes reference to ‘HOYTS’ or ‘HOYTS IMAX Gift Pass’.  

This pass cannot be:
-    redeemed for general admission tickets, the Bean Bag Cinema, Xtremescreen, HOYTS LUX or special or group events
-    redeemed at affiliated cinemas in Australia (see website for more details)
-    used to purchase 3D glasses. 3D glasses must be purchased separately at an additional cost
-    used in conjunction with any other offers
-    replaced or refunded if lost, stolen or damaged
-    used to purchase any pre-paid movie vouchers, gift cards or HOYTS Rewards memberships
-    exchanged for cash and change will not be given irrespective of cinema pricing
-    sold without the prior written consent of HOYTS Corporation Pty Ltd.

For session times, locations and full terms and conditions visit HOYTS.com.au. Terms and conditions are subject to change at any time.  


Specific IMAX Gift Pass Terms and Conditions - these apply to all physical IMAX Gift Passes issued in addition to the Standard IMAX Gift Pass Terms and Conditions for the following Cine Gift Passes

Child/Senior IMAX Gift Pass
Standard Gift Pass Terms and Conditions apply plus
The Child/Senior IMAX Gift Pass can be redeemed for one (1) general admission ticket for one (1) child (15 years & under) or one (1) senior (60 years & over)

Standard e-Cine Gift Pass Terms and Conditions

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Standard e-Cine Gift Pass Terms and Conditions - these apply to all e-Cine Gift Passes issued electronically (e-vouchers)


Specific terms and conditions may also apply to your voucher in addition to these Standard Terms and Conditions – be sure to check the Specific Terms and Conditions below these Standard Terms and Conditions

Each pass must be exchanged at the Box Office or Candy Bar or redeemed at HOYTS.com.au for your ticket.

Each pass is redeemable for one (1) general admission ticket for one (1) adult:
-    for any session including the Bean Bag Cinema and Xtremescreen at HOYTS Cinemas in Australia
-    for any 3D movie session with an upgrade fee, which will be applied at time of redemption
-    and is valid until the expiry date indicated and cannot be exchanged, extended or replaced after this date.

If redeemed at HOYTS.com.au both the pass number and PIN are required to be entered.  Booking fees will apply.

HOYTS must approve in writing any material which includes reference to ‘HOYTS’ or ‘HOYTS e-Cine Gift Pass’.

Each pass cannot be:
-    redeemed for HOYTS LUX, HOYTS IMAX® or special or group events
-    upgraded for HOYTS LUX, HOYTS IMAX® or special or group events
-    used to purchase 3D glasses.  3D glasses must be purchased separately at an additional cost
-    used in conjunction with any other offers
-    replaced or refunded if lost, stolen or damaged
-    used to purchase any pre-paid movie vouchers, gift cards or HOYTS Rewards memberships
-    exchanged for cash and change will not be given irrespective of cinema pricing
-    sold without the prior written consent of HOYTS Corporation Pty Ltd.

For session times, locations and full terms and conditions visit HOYTS.com.au.  Terms and conditions are subject to change at any time.

Specific e-Cine Gift Pass Terms and Conditions - these apply to all e-Cine Gift Passes issued electronically in addition to the Standard e-Cine Gift Pass Terms and Conditions for the following e-Cine Gift Passes

Family e-Cine Gift Pass
Standard e-Cine Gift Pass Terms and Conditions apply plus
The Family e-Cine Gift Pass can be redeemed for either two (2) adults and two (2) children or one (1) adult and three (3) children and must be redeemed in one transaction.

Standard Complimentary Pass Terms and Conditions

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Standard Complimentary Pass Terms and Conditions - these apply to all physical Complimentary Passes issued


Specific terms and conditions may also apply to your voucher in addition to these Standard Terms and Conditions – be sure to check the Specific Terms and Conditions below these Standard Terms and Conditions

Each voucher must be exchanged at the Box Office or Candy Bar for your ticket.

Each voucher is redeemable for one (1) general admission ticket for either one (1) adult, one (1) senior (60 years & over), one (1) student (with valid student ID) or one (1) child (15 years & under):
-    for any session including the Bean Bag Cinema at HOYTS or selected affiliate cinemas in Australia

-    for any 3D and/or Xtremescreen movie session with an upgrade fee, which will be applied at time of redemption
-    and is valid until the expiry date indicated and cannot be exchanged, extended or replaced after this date.

HOYTS must approve in writing any material which includes reference to ‘HOYTS’ or ‘HOYTS Complimentary Pass’.

Each voucher cannot be:
-    redeemed for HOYTS LUX, HOYTS IMAX®, NFT sessions or special or group events
-    upgraded to HOYTS LUX, HOYTS IMAX® or special or group events
-    redeemed online
-    redeemed at affiliate cinemas in Australia
-    used to purchase 3D glasses.  3D glasses must be purchased separately at an additional cost
-    used in conjunction with any other offer
-    replaced or refunded if lost, stolen or damaged
-    used to purchase any pre-paid movie vouchers, gift cards or HOYTS Rewards memberships
-    exchanged for cash and change will not be given irrespective of cinema pricing
-    sold without the prior written consent of HOYTS Corporation Pty Ltd.

For session times, locations and full terms and conditions visit HOYTS.com.au. Terms and conditions are subject to change at any time.

Specific Complimentary Pass Terms and Conditions - these apply to all physical Complimentary Passes issued in addition to the Standard Complimentary Pass Terms and Conditions for the following Complimentary Passes

Restricted/Standard Complimentary Passes (Yellow)
Standard Complimentary Pass Terms and Conditions apply plus
-    Restricted/Standard Complimentary Passes are not valid for sessions from 5pm on Saturdays.

Monday to Thursday Complimentary Passes (Green)
Standard Complimentary Pass Terms and Conditions apply plus
-    Monday to Thursday Complimentary Passes are only valid for sessions on Monday through to Thursday.

Standard e-Complimentary Pass Terms and Conditions

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Standard Complimentary Pass Terms and Conditions - these apply to all physical Complimentary Passes issued


Specific terms and conditions may also apply to your voucher in addition to these Standard Terms and Conditions – be sure to check the Specific Terms and Conditions below these Standard Terms and Conditions

Each voucher must be exchanged at the Box Office or Candy Bar for your ticket.

Each voucher is redeemable for one (1) general admission ticket for either one (1) adult, one (1) senior (60 years & over), one (1) student (with valid student ID) or one (1) child (15 years & under):
-    for any session including the Bean Bag Cinema at HOYTS or selected affiliate cinemas in Australia

-    for any 3D and/or Xtremescreen movie session with an upgrade fee, which will be applied at time of redemption
-    and is valid until the expiry date indicated and cannot be exchanged, extended or replaced after this date.

HOYTS must approve in writing any material which includes reference to ‘HOYTS’ or ‘HOYTS Complimentary Pass’.

Each voucher cannot be:
-    redeemed for HOYTS LUX, HOYTS IMAX®, NFT sessions or special or group events
-    upgraded to HOYTS LUX, HOYTS IMAX® or special or group events
-    redeemed online
-    redeemed at affiliate cinemas in Australia
-    used to purchase 3D glasses.  3D glasses must be purchased separately at an additional cost
-    used in conjunction with any other offer
-    replaced or refunded if lost, stolen or damaged
-    used to purchase any pre-paid movie vouchers, gift cards or HOYTS Rewards memberships
-    exchanged for cash and change will not be given irrespective of cinema pricing
-    sold without the prior written consent of HOYTS Corporation Pty Ltd.

For session times, locations and full terms and conditions visit HOYTS.com.au. Terms and conditions are subject to change at any time.

Specific Complimentary Pass Terms and Conditions - these apply to all physical Complimentary Passes issued in addition to the Standard Complimentary Pass Terms and Conditions for the following Complimentary Passes

Restricted/Standard Complimentary Passes (Yellow)
Standard Complimentary Pass Terms and Conditions apply plus
-    Restricted/Standard Complimentary Passes are not valid for sessions from 5pm on Saturdays.

Monday to Thursday Complimentary Passes (Green)
Standard Complimentary Pass Terms and Conditions apply plus
-    Monday to Thursday Complimentary Passes are only valid for sessions on Monday through to Thursday.

Standard e-Complimentary Pass Terms and Conditions (1)

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Standard e-Complimentary Pass Terms and Conditions - these apply to all e-Complimentary Passes issued electronically (e-vouchers)


Specific terms and conditions may also apply to your voucher in addition to these Standard Terms and Conditions – be sure to check the Specific Terms and Conditions below these Standard Terms and Conditions

Each voucher must be exchanged at the Box Office or Candy Bar for your ticket.

Each voucher is redeemable for one (1) general admission ticket for either one (1) adult, one (1) senior (60 years & over), one (1) student (with valid student ID) or one (1) child (15 years & under):
-    for any session including the Bean Bag Cinema and Xtremescreen at HOYTS Cinemas in Australia
-    and is valid until the expiry date indicated and cannot be exchanged, extended or replaced after this date.

HOYTS must approve in writing any material which includes reference to ‘HOYTS’ or ‘HOYTS Complimentary Pass’.

Each voucher cannot be:
-    redeemed for HOYTS LUX, HOYTS IMAX®,  NFT sessions or special or group events
-    upgraded to HOYTS LUX, HOYTS IMAX®  or special or group events
-    redeemed online
-    redeemed at affiliate cinemas in Australia.
-    used to purchase 3D glasses.  3D glasses must be purchased separately at an additional cost
-    used in conjunction with any other offer
-    replaced or refunded if lost, stolen or damaged
-    used to purchase any pre-paid movie vouchers, gift cards or HOYTS Rewards memberships
-    exchanged for cash and change will not be given irrespective of cinema pricing
-    sold without the prior written consent of HOYTS Corporation Pty Ltd.

For session times, locations and full terms and conditions visit HOYTS.com.au. Terms and conditions are subject to change at any time.

Specific e-Complimentary Pass Terms and Conditions - these apply to all e-Complimentary Passes issued electronically (e-vouchers) in addition to the Standard e-Complimentary Pass Terms and Conditions for the following e-Complimentary Passes

Restricted/Standard e-Complimentary Passes (Yellow)
Standard e-Complimentary Pass Terms and Conditions apply plus
-    Restricted/Standard e-Complimentary Passes are not valid for sessions from 5pm on Saturdays.

Monday to Thursday e-Complimentary Passes (Green)
Standard e-Complimentary Pass Terms and Conditions apply plus
-    Monday to Thursday e-Complimentary Passes are only valid for sessions on Monday through to Thursday.

HOYTS LUX Complimentary Pass Terms and Conditions

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HOYTS LUX Complimentary Pass Terms and Conditions – these apply to all physically and electronically (e-vouchers) issued HOYTS LUX Complimentary Passes


This pass must be exchanged at the HOYTS LUX reception or the Box Office for your ticket and does not guarantee a seat to the session of your choice.  We recommend that you book your tickets in advance.  A booking fee may apply. This pass is unable to be redeemed online. Persons under the age of 18 must be accompanied by a parent or legal guardian at all times within the HOYTS LUX areas.

This pass is redeemable for one (1) HOYTS LUX admission ticket at HOYTS Cinemas in Australia:
-    for any HOYTS LUX session
-    for any 3D HOYTS LUX session with an upgrade fee, which will be applied at time of redemption
-    and is valid until the expiry date indicated and cannot be exchanged, extended or replaced after this date.

HOYTS must approve in writing any material which includes reference to ‘HOYTS’ or ‘HOYTS LUX Gift Pass’.  

This pass cannot be:
-    redeemed for HOYTS IMAX ®, NFT sessions or special or group events
-    redeemed at affiliated cinemas in Australia (see website for more details)
-    redeemed online
-    used to purchase 3D glasses.  3D glasses must be purchased separately at an additional cost
-    used in conjunction with any other offers
-    replaced or refunded if lost, stolen or damaged
-    used to purchase any pre-paid movie vouchers, gift cards or HOYTS Rewards memberships
-    exchanged for cash and change will not be given irrespective of cinema pricing
-    sold without the prior written consent of HOYTS Corporation Pty Ltd.

For session times, locations and full terms and conditions visit HOYTS.com.au. Terms and conditions are subject to change at any time.

HOYTS Family & Friends Standard e-CineVoucher and e-LUX Voucher

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$8.50 Standard Movie Voucher Terms & Conditions

$8.50 Standard Movie vouchers are only available for purchase online.

This voucher must be exchanged at the Box Office or Candy Bar or redeemed at HOYTS.com.au for your ticket (online booking fees will apply).

This voucher is redeemable for one (1) general admission ticket for one (1) person:

  • For sessions screening between 15 February 2018 - 31 March 2018 and are valid for a one time use only (surcharges apply on Friday and Saturday after 5pm)
  • Not valid for sessions of Black Panther prior to February 26, 2018
  • For any Bean Bag Cinema, 3D and/or Xtremescreen movie session with an upgrade fee, which will be applied at time of redemption
  • Valid until the expiry date indicated and cannot be exchanged, extended or replaced.

If redeemed at HOYTS.com.au both the voucher number and PIN are required to be entered.  Booking fees will apply.

This voucher cannot be:

  • Redeemed for sessions screening before February 15, 2018 or for sessions screening after March 31, 2018
  • Redeemed and/or upgraded for HOYTS LUX, HOYTS IMAX® or special or group events
  • Redeemed at affiliated cinemas in Australia (see website for more details)
  • Redeemed for group bookings, marathons, Girls’ Night Out or special event screenings
  • Redeemed on public holidays
  • Used to purchase 3D glasses. 3D glasses must be purchased separately at an additional cost
  • Used in conjunction with any other offer discount, promotion or offer
  • Replaced or refunded if lost, stolen or damaged or expired
  • Used to purchase any pre-paid movie vouchers, gift cards or HOYTS Rewards memberships
  • Exchanged for cash and change will not be given irrespective of cinema pricing
  • On-sold on deal sites or other online trading sites at any time (e.g., eBay, Gumtree, OzBargains, etc.)
  • Used and/or sold by a person or company as an incentive for a third party to purchase other goods or services or be incorporated into an offer by that person or company for a third party to purchase other goods or services without the prior written consent of The HOYTS Corporation Pty Limited

For session times and locations visit HOYTS.com.au. Terms and conditions are subject to change at any time.

Some sessions/redemption methods attract additional surcharges. $8.50 vouchers do not incur additional surcharges when redeemed in cinema in person for standard sessions (excluding Friday and Saturday after 5pm). Additional charges will apply for Xtremescreen ($3.50), 3D ($3.00 plus glasses) and for sessions after 5pm on Friday and Saturday nights ($4.00). Per ticket charges apply if booking online.

A maximum of 10 E-cineVouchers can be purchased per transaction. Minimum order of 2 per transaction. Offer available for sale for a limited time only.

E-cineVouchers only valid in Australia.

 

$25 HOYTS LUX Voucher Terms & Conditions

$25 HOYTS LUX Vouchers are only available for purchase online.

This voucher must be exchanged at the Box Office or Candy Bar or redeemed at HOYTS.com.au (fees apply for online redemption) and does not guarantee a seat to the session of your choice. We recommend that you book your tickets in advance. A booking fee may apply. Persons under the age of 18 must be accompanied by a parent or legal guardian at all times within the HOYTS LUX areas.

This voucher is redeemable for one (1) HOYTS LUX admission at HOYTS Cinemas in Australia:

  • Valid for redemption for sessions Monday – Wednesday only
  • For sessions screening between 15 February 2018 and 31 March 2018 and are valid for a one time use only
  • Not valid for sessions of Black Panther prior to February 26, 2018
  • Valid until the expiry date indicated and cannot be exchanged, extended or replaced after this date.

If redeemed at HOYTS.com.au both the voucher number and PIN are required to be entered. Booking fees will apply.

This voucher cannot be:

  • Redeemed for sessions screening prior to February 15, 2018 or after March 31, 2018
  • Redeemed for Black Panther sessions prior to February 26,2018
  • Redeemed for HOYTS IMAX® or special or group events
  • Upgraded to HOYTS IMAX® or special or group events
  • Redeemed at affiliated cinemas in Australia (see website for more details)
  • Redeemed on public holidays
  • Redeemed for group bookings, marathons, Girls’ Night Out or special event screenings
  • Used to purchase 3D glasses. 3D glasses must be purchased separately at an additional cost
  • Used in conjunction with any other discounts, promotions or offers
  • Replaced or refunded if lost, stolen or damaged
  • Used to purchase any pre-paid movie vouchers, gift cards or HOYTS Rewards memberships
  • Exchanged for cash and change will not be given irrespective of cinema pricing
  • On-sold on deal sites or other online trading sites at any time (e.g., eBay, Gumtree, OzBargains, etc.)
  • Used and/or sold by a person or company as an incentive for a third party to purchase other goods or services or be incorporated into an offer by that person or company for a third party to purchase other goods or services without the prior written consent of The HOYTS Corporation Pty Limited

A maximum of 10 E-cineVouchers can be purchased per transaction. Minimum order of 2 per transaction. Offer available for sale for a limited time only.

E-cineVouchers are only valid in Australia.

For session times and locations visit HOYTS.com.au. Terms and conditions are subject to change at any time.